Practical Information
Essential practical details for your stay — water, markets, emergency contacts, and daily essentials.
Emergency Numbers
General Emergency: 112
Police (Local): 092
Ambulance: 061
Fire: 080
Water & Utilities
Tap water is safe but mineral-heavy. Most locals drink bottled water (5L jugs from any supermarket, ~1 euro).
Electricity is 230V European plug (Type F). Bring an adapter if needed.
Essentials
Currency: Euro (EUR)
Time Zone: CET (UTC+1) / CEST (UTC+2) in summer
Tipping: Not expected but appreciated (round up or 5-10%)
Siesta: Many shops close 13:30-17:00
Practical FAQs
Available Services
Airport Transfers
transportPrivate door-to-door transfers between Palma Airport (PMI) and your villa. Meet & greet at arrivals, child seats available, flight monitoring for delays. Book in advance for peak season.
Good for: All guests, especially families and late arrivals
Welcome Grocery Pack
conciergeArrive to a fully stocked fridge. Choose from our essential pack (basics, bread, milk, water, wine, snacks) or premium pack (local produce, charcuterie, Mallorcan wine, olive oil, fresh fruit). Delivered to your villa before you arrive.
Good for: Late arrivals, families, first-time visitors
Car Rental Booking
transportWe partner with trusted local rental companies to offer competitive rates with full insurance included. Airport pickup or villa delivery available. Child seats, roof boxes, and automatic transmission on request.
Good for: All guests staying at rural properties
Private Chef / Catering
conciergeBook a private chef for a special dinner at your villa. Mallorcan cuisine, Mediterranean seafood, or international menus. From intimate dinners for two to group celebrations for 20+. Includes shopping, cooking, serving, and cleanup.
Good for: Celebrations, special occasions, date nights
Babysitting & Childcare
conciergeVetted, English-speaking babysitters available for evenings or full days. DBS-checked, experienced with children of all ages. Book at least 48 hours in advance.
Good for: Parents wanting an evening out
Boat Charter & Excursions
experiencesPrivate boat charters from Port de Pollença — half-day or full-day with skipper. Explore hidden coves, swim stops, and lunch at sea. Sunset trips available. Snorkelling gear included.
Good for: Couples, families, groups