Privacy Policy

Information We Collect

When you submit a booking inquiry, we collect the information you provide: your name, phone number, email address, pickup address, trip details, and any additional notes. We use this information solely to arrange and manage your transportation service.

How We Use Your Information

• To process and confirm your booking inquiries
• To communicate with you about your rides
• To send confirmation emails and text messages
• To improve our services
• To create calendar events for scheduling purposes

Data Security

We take reasonable measures to protect your personal information. All data is stored securely and access is restricted to authorized personnel only. We do not sell or share your personal information with third parties for marketing purposes.

SMS/Text Messaging

By providing your phone number on our website and submitting a booking inquiry or requesting a verification code, you consent to receive text messages from Kansai Fixer. The types of messages you may receive include:

• Booking confirmation and trip update messages
• One-time verification codes for returning client identification
• Ride reminders and scheduling updates

Message frequency varies based on your booking activity. You will typically receive 1-5 messages per booking.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts will be sent unless you re-consent.

Help: Reply HELP to any message for assistance or contact us directly.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Your phone number and opt-in consent are never shared with or sold to third parties for marketing or promotional purposes. Your information is used solely by Kansai Fixer for the purpose of providing transportation services.

Third-Party Services

We may use third-party services for email delivery, SMS notifications, and calendar management. These services have their own privacy policies and are used solely to facilitate our transportation services. Your personal information, including your phone number, is not shared with these third parties for any purpose other than delivering our services to you.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us directly.

Contact

If you have questions about this privacy policy, please contact us through our booking form or directly via phone or email.